Remote Data Collection - market survey

This preliminary information exclusively serves the purpose of conducting a market survey in accordance with § 28 Section 1 VgV for the preparation of a potential procurement later on. However, an award procedure will not be initiated by carrying out this market survey. As part of such market survey, GIZ would like to obtain an overview of suitable software solutions for data remote collection since GIZ does currently not have sufficient market knowledge of the companies available on the market and potentially interested in the contract to be awarded. Companies which are interested to participate in this market survey are therefore requested to indicate their interest in a potential award procedure later on and to provide the following information to GIZ:

- Information brochure(s) with an overview of the organisation and features of its service offering (relevant to the criteria described above)

- Specific case studies relevant to the tasks described above, with a particular focus on low- and middle-income countries

If your organisation is interested in partaking in this initiative, please provide the information requested to the above mentioned e-mail address.

All submissions will be screened and shortlisted service providers will be contacted for more information.

The Deutsche Gesellschaft fuer Internationale Zusammenarbeit (GIZ) GmbH is a global service provider in the field of international cooperation for sustainable development and international education work, with 24,977 employees. GIZ has over 50 years of experience in a wide variety of areas, including economic development and employment promotion, energy and environment, and peace and security. As a public-benefit federal enterprise, GIZ supports the German Government - in particular the Federal Ministry for Economic Cooperation and Development (BMZ) - and many public and private sector clients in around 120 countries in achieving their objectives in international cooperation. With this aim, GIZ works together with its partners to develop effective solutions that offer people better prospects and sustainably improve their living conditions.

GIZ seeks to become more data-driven and make better use of digital solutions throughout its work to strengthen its implementation capacity. In particular, GIZ is exploring technology-based solutions that can be deployed at the project planning stage to ensure projects are grounded in a solid evidence base.

In the project planning phase, GIZ appraisal mission teams are faced with the challenge of developing needs-based concepts for interventions in GIZ partner countries (mainly low- and middle-income countries around the world). Reliable and up-to-date data for contextual analyses of target populations and regions are often lacking and/or can only be collected with considerable lead time and logistical effort. In addition, GIZ operates in many fragile contexts where there are security risks in physical, door-to-door data collection.

One promising approach to deal with these challenges is remote data collection. GIZ is therefore interested in exploring the market for service providers who offer the ability to collect timely data on local contexts, situations, and opinions in partner countries without requiring a physical presence to collect this data. GIZ is open to various research modes to cover a range of specific project needs. These may include surveys carried out via web questionnaires, SMS/WhatsApp, mobile apps, automated calls (interactive voice response), computer assisted telephone interviewing, and other means.

GIZ is looking for digitally-enabled services that enable the remote collection of data via surveys and similar methods for needs assessments, baseline studies, context monitoring, and other use cases. GIZ is active across many different geographies and local contexts, requiring a high degree of flexibility on the part of the service provider. This includes the targeting of surveys to specific respondent groups, for example through setting filters by age, gender, or location. The ideal service will be able to reach remote and marginalised populations, including those with low literacy and without access to the internet.

To be able to operate in GIZ"s numerous partner countries across the globe, multilingual support is a must, i.e., the customization of the survey language depending on the region. Timely and accurate data is key throughout GIZ"s project cycle. The service provider must be able to launch, carry out, and deliver the results of targeted data collection activities within a few weeks. Finally, data security and data quality are of utmost importance to GIZ. Therefore, compliance with European information security, privacy, and data protection regulations (e.g., GDPR) is required as well as robust quality controls to guarantee the validity of collected data (e.g., preventing bots or duplicate responses).

The documents submitted in the market survey procedure are only to be evaluated and used as a basis of information for the decision on the further procedure.

After receiving the requested documents, GIZ will evaluate them. Subsequently, GIZ will contact providers that are especially interesting for GIZ in order to obtain more detailed information, if necessary. However, such information inquiries will only aim at fact-finding and not lead to any anticipated negotiation.

Bekanntmachungs-ID: CXR2YY6YYY1